I have forgotten my password

If you have forgotten your password use the I have forgotten my password option on the Web Payments Logging in page. This will display the Forgotten Password page:

Enter your User ID and click on the Confirm button.

The following fields are displayed:

The first field is the Security Question that you entered when you registered. In the example above it is Mother’s maiden name. Enter the answer to this question.

You must then enter a New Password and then confirm it in the Confirm Password field. This must be between 7 and 50 characters long, include at least one number, and contain no special characters (for example * or -).

Then click on the Confirm button.

You can then return to the Web Payments Logging in page.

 

 Notes:

•      This option is available to students/customers, sponsors and parents.